After a lifetime of conveniently wash, dry, and drying their clothes at home, first-time visitors to a laundromat need clear instructions. Offering commercial washers and dryers of various sizes helps patrons to get started right away. Keeping your laundromat clean and hiring friendly attendants to answer questions all help to make laundromats less intimidating for customers. What is also beneficial is working with a laundry distributor that offers quality laundromat equipment that your patrons will find easy and convenient to operate.
Ensuring Your Laundromat Equipment Works As Advertised
There's nothing worse than loading a commercial washer with your clothes, pouring in your detergent and fabric softener then finding that it is out of service. While you might be able to give your customers their money back, continued inconveniences such as these might make them do laundry somewhere else in the future. The laundry distributor you get your coin operated commercial washers and dryers from should not only have a reputation for selling quality appliances, it also needs to have high customer service standards. Whether you need a technician to repair your commercial laundromat equipment or you'd rather get a replacement shipped out as quickly as possible, your laundry distributor should be convenient to stay connected with.
Offering Patrons Additional Laundry Services
Some visitors won't mind sticking around and washing and drying all of their clothes but there are other patrons who may enjoy having it done for them. Laundromats that offer drop-off laundry services stay busy with various customers coming in for different sets of needs. Selling bottles of laundry detergent, dryer sheets, and even getting a change machine from a laundry distributor will make your laundromat one that customers always want to come to. Also offer to iron, hand wash, and air dry laundry so patrons know that everything from their bed linens to their finest cotton shirts will be cleaned and handled with care.
Designated Folding Areas and Laundry Carts
Buy wheeled laundry carts from your laundry distributor so that your customers have a way to move their wet laundry from the washer to the dryer. It's all of the little conveniences that will make your laundromat more inviting and help to cut down on the time that your patrons spend using each piece of equipment. Give them multiple places so that they can fold their freshly cleaned laundry, while both standing and sitting and all your customers will consider your laundry facilities to be their first choice.
Contact a company like SLM Corp for more information and assistance.